USCIS Discontinues Case-Specific Assistance Via Service Center Email

U.S. Citizenship and Immigration Services (USCIS) announced that it is discontinuing use of USCIS service center email boxes for case-specific questions as of January 21, 2019. Instead, USCIS is directing people to its online self-help tools and the USCIS Contact Center.

The service center email addresses being discontinued are:

  • California Service Center:
  • Vermont Service Center:
  • Nebraska Service Center:
  • Potomac Service Center:
  • Texas Service Center:

The announcement, which includes information about USCIS's online tools, is at